Due to ongoing financial issues at the Uljanik shipyard in Croatia, where the Scenic Eclipse is being built, and a resultant strike by specialist engine and systems commissioning workers, this segment of the ship’s completion has been delayed. Scenic continues to be in constant contact with the shipyard, the workers’ representatives and the Croatian government to ensure the completion of the ship as soon as possible.
Scenic acknowledges the regrettable impact this has on guests and understands their disappointment at this change in the sailing date. Scenic has committed to providing its guests a full refund for the cost of their Scenic Eclipse cruise and consideration of any other reasonable associated costs incurred with their travel plans. Additionally, Scenic is providing all guests who rebook a Scenic Eclipse voyage a future cruise credit in the value of 25% of the cost of their rebooked cruise.
Scenic has established a dedicated phone number for the affected guests and has begun reaching out to all guests and travel agents to provide details on the process of refunding and offering an opportunity to apply the 25% discount to other voyages.
Scenic Luxury Cruises & Tours, www.scenicusa.com